SERVICES-001: Hours & Holidays

The Library hours are:

  • Monday – Thursday           9:00 A.M – 9:00 P.M.
  • Friday and Saturday          9:00 A.M – 6:00 P.M.
  • Sunday                                 1:00 A.M – 6:00 P.M.

Exceptions may occur. The Director may open or close the Library for additional hours due to special events, emergencies, staff training, Library improvements or inclement weather. Events or Library services may be rescheduled or cancelled due to inclement weather such as extreme heat, expected snow and/or ice, etc.
Any changes made to the regular schedule will be made public in a timely manner.

The Library is closed on the following holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Easter Sunday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving Day
  • Christmas Eve
  • Christmas Day

When Christmas and New Year’s occur on a Sunday, the Library is closed on the following Monday.

The Library closes early on this holiday:

  • New Year’s Eve – 1 p.m.

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019


SERVICES-002: Library Cards

Library materials may be borrowed by anyone with a Salina Public Library card in good standing. Cards are issued to Kansas residents. Those who are out-of-state, but are temporarily Kansas residents, such as a student, may be issued a card. There is no charge for a Library card. Patrons who receive a Library card agree to abide by all policies of the Library.

002.1: Types of Cards

The 3 types of patron cards are:

  1. Patron Card
  2. Youth Card
  3. Virtual Card

Patron Card:

  • Check out of any item, with a $1 fine limit
  • PC access on the main level of the Library adult areas
  • Full access to virtual services
  • Fines accumulate & patrons are charged for lost items

Youth Card:

  • Available to patrons younger than 18 with consent from a legal guardian
  • Check out items in the Youth Services, with a $10 fine limit
  • PC access in the Youth Services department
  • Access to most virtual services
  • Fines accumulate and patrons charged for lost items (The legal guardian accepts full financial responsibility.)

Virtual Card:

  • PC access on the main level of the Library adult areas
  • Cannot check out physical Library materials
  • Full access to virtual services
  • No fines or charges for lost items due to virtual services only

VIP Card:

A VIP Card is provided to the Library Board, Library Staff, Educators and Friends of the Library.

  • Check out of any item, with a $10 fine limit
  • PC access on the main level of the Library adult areas
  • Full access to virtual services
  • No fines, patrons are charged for lost items

002.2: Requirements to Receive a Card

Youth Card

Any child, 17 years old and younger, is eligible to receive a youth Library card.

The child must be accompanied by a parent, step-parent or legal guardian who:

  • Accepts legal responsibility for use of the card.
  • Provides a current photo ID with current address of that parent, step-parent, or legal guardian on it.

When a child turns 18, the youth card expires. The account remains in the system.
The patron will be asked to apply for a new Library card and provide what is necessary as listed below.

Patron Card

Anyone age 18 and older may be eligible for a Library card. Anyone younger than 18, may apply for a Library Card, but must have someone who accepts responsibility for the card.
The Library card applicant must:

  • Provide a current photo ID with current mailing address.
    OR
  • Provide current photo ID and a piece of mail with patron’s name and current address.
    • Anyone younger than 18 years of age must be accompanied by a parent, step-parent or legal guardian who:
      • Accepts legal responsibility for use of the card.
      • Provides a current photo ID with current address of that parent, step-parent, or legal guardian on it.

Virtual Card

Anyone in Salina or Saline County can apply for a virtual Library card online. Virtual cards are applied for at the Library or online. Those outside of Salina or Saline County must come in to the Library to apply for a virtual card.

002.3: Responsibilities

Patrons are responsible for all materials borrowed on their card, including payment of fines or charges incurred. Parents/guardians are responsible for all materials checked out by a patron 17 or younger.

Patrons are responsible for notifying the Library promptly of any change of contact information or loss of a Library card. Patrons are provided 1 Library card and account.

002.4: Card Expiration & Renewal

All Library cards have an expiration date. Cards must be renewed. All fines and fees must be paid for a card to be renewed.

Cards expire in 3 years with the following exceptions:

  • Cards for foster children expire in 6 months.
  • Friends of the Library and Educator cards expire annually.

002.5: Replacement Cards

Replacement cards are issued for $1.00.

002.6: Kansas Library Cards

The State Library of Kansas authorizes the Salina Public Library to issue Kansas Library Cards to Kansas residents. There is no charge for a card and proof of residency must be shown for the card. This includes full name and date of birth. The Kansas Library Card is not related to a patron’s standing with their current Salina Public Library card.

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019


SERVICES-003: Circulation of Materials

A patron should use their own card to check out materials. If the patron has forgotten their card, they can go to the circulation desk to ask for assistance. The patron must show a photo ID or the patron must have a photo on file in the Library system if they do not have their card to check out materials.

A patron must be at least 18 years of age to check out a hotspot.

When patrons use Library materials, the Library assumes no responsibility for damage caused to a patron’s device(s).

Patrons agree to abide by Library circulation policies. Any exceptions or Library system overrides by staff must be approved by a Department Head or the Director.

003.1: Loan Periods

The majority of Library materials circulate for 28 days. The chart below provides loan periods and checkout limits for materials.

Patrons may renew items if no one else has the item on hold. Items can only be renewed 1 time.

A maximum of 50 items can be checked out.

Loan Period Item Maximum Checkouts
7 Day Loan Period Hotspot
Games
High Demand DVDs
1
2
5
14 Day Loan Period Book Discussion Books, Launchpad
World Book Encyclopedia
High Demand Audiobook formats, ILL, Magazines
DVDs, CD Music
High Demand Books
1
2
6
20
25
28 Day Loan Period Audiobook formats
Books, Graphic Novels, Manga, Youth Magazines, Paperbacks, Kits
6
50

003.2: Holds

The Library accepts hold requests from Library patrons on all items, both on the shelf and checked out items. Patrons can place a hold on materials in all formats. Priority for use of an item goes to the patron who places an item on hold rather than one who picks it up off the shelf and brings an item on hold to the desk for checkout. There is a limit of 10 items on hold at any time.

Patrons are notified of holds by phone, text or email. Patrons can also see if a hold is available by checking his/her online account. The patron is responsible for picking up the hold within 7 days. Materials not picked up by that time, will be shelved or held for the next patron.

003.3: Fines & Fees

Fines are $0.10 a day per item with a maximum of $3 except for specific materials. More expensive Library materials incur a larger per day fine of $3 with a maximum of $90.

Items not returned or returned damaged will incur a replacement charge. Replacement prices are set on each item within the Library system and are determined by the average cost for that type of material and a processing fee.

When a patron does not return a book or other Library material, the patron does have the option of paying the replacement cost for the material or purchasing a new, identical and acceptable replacement item on their own. Every effort will be made to inform the patron of the identifying information so they can purchase the correct book or other material to give to the Library. The Library reserves the right to not accept replacement material. Replacement material must be approved by the Circulation Department Head, Information Services Department Head or the Director. ILL materials not owned by the Salina Public Library are not eligible for this alternative.

003.4: Claims Returned

Claims refer to a patron claiming either that books or materials in question have already been returned or that the materials had never been borrowed by the patron. There is a limit of 2 (two) claims per patron; that is, a patron may make such a claim 2 (two) times before the Library will put a stop on the patron’s card. Each claim will be recorded in the Library system. Once the patron reaches the limit, the patron must either return the material or pay for the cost of the materials in the last claim. The patron must do this before being allowed to use a Library card to borrow materials again.

003.5: Damaged Materials

Some Library materials, such as DVDs, games, etc., must be cared for properly by the patron. Materials that are sensitive to heat, cold, etc., are the responsibility of the patron and must be paid for if damaged.

003.6: Bugs and Contaminated Materials

The Salina Public Library is committed to providing safe and clean resources for patrons to borrow and use. Patrons are responsible for returning materials in clean condition, without bugs or odors. When Library staff discovers a problem, such as bed bugs, cockroaches or a strong odor, such as cat urine, in returned materials or other books, they will assess the situation and determine if the material can still be used or must be replaced by the patron.

If material(s) must be replaced, staff will issue a warning to the patron that it is unacceptable and cannot happen again. The warning will be noted on the patron account. If it happens a second time, the patron will be informed that the household cannot borrow materials again until proof is shown of correcting the problem.

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019


SERVICES-004: ILL

InterLibrary Loan (ILL) is a cooperative service agreement between libraries to lend or borrow materials in order to fill patron requests.

InterLibrary Loan is a service provided by Salina Public Library for patrons in order to obtain materials not in our collection. Patrons are encouraged to use ILL, after thoroughly searching our Library resources.

  • Up to 5 requests may be submitted in person at the Library, by telephone or through the Library website.
  • Library accounts need to be in good standing.
  • Patrons must be at least 18 years of age to utilize ILL.
  • Patrons with transient addresses will be limited to in library use.
  • Loan requests can be made for items owned by SPL that are long overdue or missing.
  • When the requested item comes in, the patron will be notified by text message, email or phone and will have a week to pick it up. Items must be checked out to the account of the person making the request.
  • ILL items normally check out for 2 weeks.
  • Patrons are responsible to pay for lost or damaged ILL items. The cost is determined by the lending Library, not SPL. The patron’s account will be charged accordingly.

ILL service may be suspended or removed for patrons who fail to comply with policy.

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019


SERVICES-005: Outreach

005.1: Home Delivery

The Library provides delivery of materials to residents of Salina who are physically unable to visit the Library due to a personal limitation, such as advanced age, illness or physical disability. Patrons who are temporarily or permanently confined to their homes or who live in nursing homes, care centers or retirement residences may have Library materials delivered to them at no charge. There is no age requirement. The homebound status can be temporary or permanent. A completed application and medical verification of the homebound condition is required. The Library reserves the right to discontinue deliveries, if we learn that the client’s homebound status has changed or there are safety issues.

005.2: Child Care Delivery

The Library delivers monthly to registered child care providers in Salina. An application to be considered for this service must be completed.

005.3: Little Libraries

A Little Library is a “take a book, leave a book” free book exchange. Donated and discarded Library materials are distributed to our Little Libraries.

005.4: Lobby Stops

Library materials are taken to residential locations once a month so residents can browse the collection, check out books, visit with the library staff person, and enjoy Library service without leaving home.

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019


SERVICES-006: Technology

006.1: Salina Public Library Technology Use Policy

Salina Public Library provides resources in a wide variety of formats to meet the cultural, informational, recreational and educational needs of our diverse community. Technology is an integral part of the resources available to assist Library users in finding the information they need. The Library has developed the following guidelines to promote a positive atmosphere conducive to the best use of its technological resources.

The library provides…

  • public access computers for those with a current library account or guests who provide photo ID.
  • free Wifi. The name of the Wifi is: Salina Public Library.
  • print services at the cost of $.10 per page. Available to public computers and mobile devices.
  • copy services at the cost of $.10 per page.
  • gaming systems for those with a current library account or guests who provide photo ID.

Potential technology users that do not have a library account or photo ID must be accompanied by a parent, step-parent or legal guardian that accepts responsibility for their usage. The guardian must remain with the user and provide appropriate ID.

All technology users…

  • must not use another person’s library card or ID to reserve a session on library devices.
  • will abide by time and session limits.
  • will not drink or eat at public use devices.
  • must use headphones on devices to listen to audio.
  • must understand that the Library does not take responsibility for any personal accounts or information used on public devices. Users are advised to log off accounts and save their work to an external storage device when ending their session.
  • may not make any attempt to change or damage technology equipment, software, or services.
  • will abide by the Library Internet Access & Safety Policy.
  • will abide by State and Federal Laws that govern the use of public access to technology.
  • must understand that the Library’s technology is subject to periodic maintenance and unforeseen downtime.
  • will please report any Library equipment damages to the Tech Center help desk upon discovery.
  • will agree and hereby release, and hold harmless, the Salina Public Library, its employees and or any affiliate, from
  • any damage that may result from their use of this technology.
  • understand the Library reserves the right to terminate technology use at any time.

006.2 Internet Access & Safety Policy

The Salina Public Library provides workstations for free public access to the Internet as an informational, educational and recreational resource. The Library expects that all use of electronic information resources, such as the Internet, will be responsible and ethical, consistent with the purpose for which these resources are provided.

The Salina Public Library is concerned for the safety and security of users who access online information. When one uses the Internet, one “leaves” the Library. The safety and security of users accessing the Internet at the library require those persons to be cautious, thoughtful, protective of personal information, and respectful of Library policy and state and federal laws. In particular, and in accordance to KS CIPA, the Salina Public Library strives to protect the safety of minors online. This prompts use to implement and enforce technology protection measures to: ensure that no minor has access to visual depictions that are child pornography, harmful to minors, or obscene; and ensure that no person has access to visual depictions that are child pornography or obscene, as defined by Kansas Law, while using library devices or services. The restriction of a minor’s access to the Internet beyond that required by this policy and governing laws is the responsibility of the parent or legal guardian.

Potential users must understand that the Library does not routinely monitor network traffic, but reserves the right to do so when a violation of this policy is observed or suspected. Staff are authorized to take immediate action to protect the security and integrity of the Library’s patrons, computers, and network. This includes, but is not limited to, restricting or removing internet access, requiring a user to leave a public computer and/or the Library premises, or contacting law enforcement authorities. Any appeals to these actions can be submitted to the Library director.

Patrons who encounter websites which they believe should be blocked but which are not, or who are prevented from accessing websites which they believe should not be blocked may submit a complaint. This should be given in writing to the Technology Department Head and include the URL of the site in question and whether the request is to block or unblock it. Staff shall examine the site and determine whether it should be blocked or unblocked. Any appeals to these actions can be submitted to the Library Director.

Complaints about the enforcement of this policy or observed patron behavior which violate this policy shall also be submitted in writing to the Library Director or Technology Department Head, providing as much detail as possible.

The library shall inform patrons of the provisions of this policy, including the standards used and procedures for complaint, by making the policy available on the library’s web site and in print at the Technology Center Help Desk.

This policy document will be reviewed by the Salina Public Library Board at least every three years.

006.3: Laws

The Salina Public Library requires potential technology users to comply with federal and state laws with a particular awareness of federal laws on the Children’s Internet Protection Act (CIPA) and the Neighborhood Children’s Internet Protection Act (NCIPA), copyright (U.S. Code, Title 17), Kansas laws relating to obscenity (KSA 21-4301; 21-4301a, and 21-4301c) and subsection (b) and L. 2013, ch. 98, sec. 1, and amendments thereto, commonly known as the Kansas Children’s Internet Protection Act (KS-CIPA). Furthermore, Internet users are not to use the equipment in any unauthorized or unlawful manner or for any illegal purpose, as described in the Kansas Criminal Code (see K.S. A. 21-3755).

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019


SERVICES-007: CLASS

CLASS is the community Learning and Skills Sharing program provided by the Library.

The CLASS program strives to be:

  • Low-cost for students
  • High quality
  • Apolitical
  • Accessible
  • Community-building

CLASS does not:

  • Promote specific political or cultural views
  • Seek to make a profit but rather cover basic class expenses
  • Promote the businesses of its instructors
  • Disclose personal information

The CLASS Program receives proposals and suggestions for classes. Submitting a proposal form does not guarantee that the class will be offered, and potential instructors should be made aware that Library staff will review proposals and let them know whether we’ve decided to offer the class.

007.1: Registration

Students must enroll and pay the enrollment fee at the time of registration. Each class has a deadline by which students must register. Various registration options are available for participants. There is a minimum and maximum number of students for each class. If a class does not meet the minimum number, the class will be cancelled and anyone enrolled notified. Unless otherwise noted, CLASS courses are offered for students 16 years of age and older. For interested younger students, the Department Head and the instructor will make a decision on enrollment.

007.2: Fees

Classes may have fees for students to participate. The Library will make every effort to keep fees fair and reasonable, reflecting the actual costs of classes and the program as a whole. Costs for a class may include instructor fees, supplies and room rental.

Library employees will receive a 25% discount off the fees for all classes for which they enroll.

007.3: Refunds & Cancellations

CLASS students who cancel an enrollment at least one week prior to the start of a class will get a refund. If materials have been purchased for use by the student, the Library reserves the right to deduct the amount spent on supplies from the refund. No refunds will be issued after a class has started. If the Library cancels a class for any reason, the entire fee will be refunded to all enrolled students.

007.4: Instructors

CLASS encourages volunteer instructors in order to keep costs down and to create a strong community-based program, but the Library will also negotiate with instructors to be paid as contract labor at a basis of $15-20 per in-class hour, with the flexibility to pay more or less, depending on instructor desire, training, professional status and demand for the class. Paid instructors must complete a W-9. All instructors must complete an instructor agreement prior to teaching a class.

007.5: Gift Certificates

CLASS gift certificates are available for purchase. They can be distributed if a student is dissatisfied with a class, to make up for an error with a class or if a student has to cancel past the refund deadline due to circumstances outside of their control (e.g., a death in the family). It is at McKenzie Center staffs’ discretion when to offer gift certificates.

To redeem gift certificates, students must present the gift certificate. McKenzie Center staff do not track gift certificates for students.

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019


SERVICES-008: Test Proctoring

The Library provides proctoring service free of charge.

  • Proctoring is done by all Information Services staff on the research computers next to the Information Services main help desk.
    *This area is NOT enclosed and is NOT guaranteed to be quiet.
  • We observe the student during the exam, but we do not sit with the student.
  • No proctoring is scheduled during evenings or weekends.
  • We only proctor computer tests where we only have to input a password to their testing portal. We do not proctor paper exams.
  • No books, notes, headphones, bathroom breaks or cell phones are permitted during computer tests unless otherwise specified by the instructor.
  • If specified, we can send notifications that the student arrived and took the test.
  • Appointments should be made in advance to allow time for the Library to receive necessary information from the school and/or instructor.
  • Salina Public Library reserves the right to cancel a proctoring session.
  • There are two proctoring sessions per day. (Schedule a session as early in the semester as possible.)
    • Mornings from 9:15 a.m. to 11:30 a.m. (limited to 3 students)
    • Afternoons from 2:15 p.m. to 4:30 p.m. (limited to 3 students)
  • Student agrees to:
    • bring current photo ID and Salina Public Library card to take the test.
    • be aware of and follow all proctoring rules established by their school and instructor.
    • make sure the instructor is aware of and in agreement with our Proctoring Policy and Procedure.
    • notify the instructor of their appointment date and make sure that the instructor has sent passwords.
    • make sure that the software used for testing is compatible with the software available at the Library, prior to
      the exam.
  • Library computers will not be modified to accommodate online tests.
    • provide their own testing supplies such as scratch paper, pencil, USB drives, calculators, etc.

Revision Date(s): 09/17/2019
Latest Reviewed & Approved Date: 09/17/2019